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Thanks Uma.
We really enjoied the vacations. It was a nice experience at Solang Valley.
We will look forward to visit the place again.
Thanks.
- Mudit Bhasin |
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Hi Anita,
I was a wonderful experience for us visiting Manali through solang valley resorts. Thank you and your team (Manish) for your sincere & courteous efforts to make our visit memorable.
I would like to even thank the resort staff at manali for their wonderful service. The resort's ambience is great, service is excellent and not to forget the food... really good.
Above all, it's my pleasure to refer my friend's to solang valley resorts.
Once again, thank you all, we had a great time there...
Thanks and regards,
Aravind |
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Dear Uma and Anita,
Many thanks for the excellent arrangements that were made during our stay at your resort.
It was simply perfect. The entire staff (reception, house keeping and room service staff) was very professional and efficient. They provided very good service and food quality was excellent. The activities organized even during off season were perfect and it was a very good experience to us. The hotel has been maintained articulately.
Million thanks for the cooperation and support that made our vacation a memorable one.
I have taken some snaps of the hotel and would forward a Picasa link to you in due course of time.
Warm regards,
Sachin Joshi |
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Hi Pramod
This is in reference to your phone call on Friday regarding Solang Valley Resort.
First, let me congratulate you on your marriage, and wish you a very happy married life and a great honeymoon at Manali. Here are my experiences - all of which was great - a few photographs of the view around from the room where we stayed are attached for your viewing pleasure.
Primarily, we are nature lovers - that includes both my kids, so I need to admit that our focus was on having a great view from the resort, seeing and enjoying nature locations. To us, activities were just incidental and we never considered them as predominant criteria.
Feedback on Package, Resort and Service
» Resort was definitely good - very well positioned - you can hand-pick the number of resorts there which have these views
» River view and snow-capped mountain views on one side, a glacier part view behind - all from the comfort of our balcony
» Package included 3 nights in Solang Valley Manali and a vehicle for the entire trip » We had an extended package that a) included 1 night in Chandigarh b) We had a booking for 3 nights in a different resort @ Shimla not part of this package c) included vehicle throughout for the entire trip including at Shimla » At Solang Valley, the occupancy was low during the period we stayed, so we were upgraded to a Kings Suite from a Deluxe need to highlight that you should not go there expecting the same - it was complementary due to availability » Ms Anita was very customer focussed, and I have all praise for the way she has managed our travel experience » She was extremely responsive to all clarifications end-to-end and kept in close touch with me throughout » The driver she had engaged for us was an extremely polite person, very careful in driving and I give full marks to him » Every one of her staff are extremely professional and courteous - so again, I give full marks to their service » Breakfast and Dinner were included in the package - complementary snacks at 4 pm if you are in the resort at that time » They pack your breakfast on request (you definitely need this when travelling to Rotang Pass » First day was buffet meals - other days were ala-carte due to lack of guests - however no compromise to quality, quantity, taste
» Free activities include the following - however, the 5 km drive to this place should be in your own vehicle (your cost)
a) quad-biking (a motor-cycle ride up the hills) - 1 bike free for 3 km ride (max 3 people) - 2nd bike at a charge of Rs. 300. We extended our drive further on for a total of 7 km drive - we took 2 bikes since we were 4 - our total price was Rs. 2,000 b) 1 person free for a 5 minute zorbing ride (rolling down the hill in a ball strapped to the interior - open for adults as well. Both our kids did this since we didn't quite fashion being upside down c) 1 person free for a 5 minute horse ride. Both our kids did this, me and my wife weren't too keen - we had a much better ride at Shimla d) 1 person free for river crossing. Kids were a little wary about this, both of us adults have back problems - so we avoided this consciously
e) 1 person free for rappling (climbing down a hillock suspended by safety cabling. Same reason as above
Our itinerary in Manali
Day 1 - Drive to Solang Valley from Shimla - around 8 hours from Shimla - checked-in at around 8 pm
Day 2 - 10 am to 1 pm - Activities mentioned above (guide provided)
2 pm to 5 pm - trip to a couple of local temples and Monastries and a nature park in and around Manali
Day 3 - 6 am to 4 pm - drive to and back from Rotang Pass
Day 4 - 10 am Checkout - drive to Naggar - to see an old heritage palace - converted now to a hotel - great views from there
Best experience
1) Our drive to Rothang Pass - about 50 km one way - a must see place - start no later than 6 am in the morning. You'll be stuck in traffic jams both ways - be prepared to sit in the car for 1.5 hours each way just waiting for traffic to move. Alternately, you can spend your time doing snow activities (ski-ing, snow-tubing, sliding along the snow) while waiting for traffic to move (especially at the top). You need to request staff on the previous day to pack your breakfast for the Rotang trip.
2) Stay at the resort - great views
3) Activities - Zorbing - both kids enjoyed this
Value for money
In a scale of 1 to 10 where 10 is good, I'll place this between 8 and 9. True, you may find more economical resorts at Manali, but then if you love being close to nature, prefer to be far away from the madding crowds, want to wake up to great views right next-door, and get some personalized service, this is probably the place you would want to go. A big plus - you save 30 minutes straight driving to Rothang Pass as compared to any other resort out here today.
Other activities you can do at your own cost if you are interested - we didn't have enough time for all of this
1) Para-gliding - we had planned for this, but on the day of activities, due to weather conditions, it was shut down
2) River rafting - this is available closer towards Kulu (enroute to Manali)
3) Hot-balloon ride - this is available about 5 km down from the resort
4) Overnight Camping - enroute to Rothang Pass
Will we stay here again / recommend to others
Definitely. I've no doubt that you'll have a wonderful time at the resort Kind regards
Sridhar Ramanathan |
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Better late than never.
I visited this place some 1.5 years back. October 2008. And the memories are still fresh in my mind. The only reason is the SPLENDID resort SOLANG VALLEY. I made 50% of payment in advance at their Delhi office and rest 50 % at the time of checkout.
Why you should choose this resort.
1. Just out of city, yet in the heart of city. Some 11 kms away from manali on way to Rohtang
2. Covered on 3 sides by Mountains, Vally and River.
3. You wake up in morning and look out from your room and you would realize,"This is the best morning of my life". Awesome view from the hotel.
4. Large playground for children.
5. Very helpful staff.
6. Excellent food (i tried Veg).
7. They arranged for 2 Candle light dinners by the river side with a bottle of champegne. And believe me the flute played by their staff while we were having dinner added to the romantic atmosphere. And at the time of second Candle night dinner, it was dammn cold outside so they arranged the candli light dinner in the balcony of the
room itself. That was very sweet on their part.
8. If they say these things are included in package, THEY MEAN IT. FREE
SIGHT SEEING MEANS FREE SIGHT SEEING.
9. Taxis arranged from their resort for sight seeing, rohtang, local market etc.
I recommended 3 of my friends to go to that place and they all had same experience.
Great job guys, and just maintain the same kind of hospitality.
Regards
Dhiraj Madan |
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Hi
Anita mam,
This is just a small thank you mail that I decided to write
today, 5 days since I came back from a wonderful odyssey-Solang
valley resorts. I guess the contents of this mail would fall
woefully short of the euphoria that I experienced on my trip-It
was simply wonderful and service levels of the resort were
nothing short of International standards!
One other thing that I would like to highlight is the fact
that our Indian holiday destinations demand such resorts to
regain their position as the preferred choice of Holidayers-the
best part of my trip has been the fact that I received hospitality
and service that was special, customized and tailored to my
whims and fancies. Mr. Ravi and Mr.Bablu at the resort were
excellent man-managers, and anant was the surprise package
who added that extra zing to the overall experience of my
7 day stay at the resort.
A HUGE THANKS TO THE SOLANG VALLEY TEAM FOR REALLY MAKING
MY HOMEYMOON A MEMORABLE EXPERIENCE!!!!!!!
In the end, would just like to sum it up in these words-If
you are thinking Manali, think Solang valley resorts!!-Experience
the pinnacle of service at the pinnacles of the Himalayan
peaks!
Regards and Thanks,
Nitin Singhal
Custom Publishing,
The India Today Group,
A-61, Sector-57,
Noida-201301 |
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Dear Mrs. Manchanda,
We are back in Kolkata. The arrangements made at Solang Valley were
excellent and we loved the hospitality. We had thorough
enjoyment there and appreciate the personal touch you have
given to the smallest of things. It
will be our pleasure to suggest people to spend their holidays
there. In future we will definitely try to take our distributors
there.
Once again thanks for all the courtesy extended by you and
your staff out there at Solang valley.
With
Regards,
Anil Gupta |
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Dear
Anita & Neha,
It would be quite proper for me to place on record our appreciation
of the excellent hospitality we got during our visit to Solang
Valley Resorts.....my compliments on the high standards of
service,ambience,food quality, housekeeping and all else.....
it was an experience and for the first
time somebody delivered more than promised...
our entire group was extremely happy being at the resort and
we would like to thank you both for this wonderful stay...
it may sound like a threat but we would come back soon to
the same place....
I wish you all the best and hope to keep in touch...
keep it up...
Regards,
JAI MISRA
Manager- Non Fuel Business,
Hindustan Petroleum Corporation Ltd.
6th Floor, Core- II, Scope Minar Complex,
Laxmi Nagar, New Delhi-110092
Dial office 91-011-22408291
Dial residence 91-011-2953-2176
Mobile 011-09899224494
e-mail - misrajn@hpcl.co.in,
jaimisra@rediffmail.com |
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Hi
there,
This is Manu from Bangalore, a software engineer from Bangalore.
I spent the most memorable and relaxing time of my life
in one of your hotels in Solang Valley Resort, Solang (Himachal
Pradesh). Me and my wife were really touched by the hospitality
showed by Mr Ravi and Mr Babloo. I guess they are the managers
over there. Even the waiter, I still remember one of the
names, Naval, he was very hospitable during our dinners/breakfasts.
Well
I am very highly impressed by Mr Babloo’s affection
and charm and will refer all my frenz to visit Solang Valley
Resort, Manali for their gorgeous honeymoon.
Best
Regards,
Manu
Bisht |
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Hi
I am sharing some of photos with you which was taken at your
resort. I would like to thank you all the staff for making
our trip to your resort memorable for lifetime.Special thanks
to Neha Arora and Ranjit for co-ordinating us all the time.
Who's efforts made our journey comfortable so that we could
enjoy well.
Thanks a lot again & best wishes for the future.
Sunil & Smita Nambiar |
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Hi Neha,
I had a very nice stay at Solang Valley. I and my family is enjoyed very well. Pick-up and Hopsitality was excellent. To sum-up everything was Excellent. I thank all of you.
Regards
S. Sridharan
HR & Admin Executive, Wipro Biomed
903, Prakash Deep7, Tolstoy Marg, New Delhi - 110 001
Tel No: 2332 5677, 237 11537, Fax No.: 011-2373 8675
Email: srinivas.sridharan@wipro.com |
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Dear Mrs. Manchanda,
I have just returned from Manali and had a very pleasant stay at your resort.
It is a paradise in Manali, living amidst the bounty of nature - the majestic mountains, the gushing river and the unparalleled tranquility.
I must thank the entire team under the able guidance of Mr. Aashish Khanna and Mr. Sharma.
Overall our stay was very comfortable.
Thank you for the lovely welcome dry fruit basket, it was needed at 16 degree centigrade.
Regards,
Rajesh |
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Hi Neha,
I had already got this mail. Went out of my sight as the subjects were "almost same" (Must recheck my Eye Power I guess :-)). Sorry for the trouble and thanks for the information.
Something extra that I would be looking for is whether this includes the pick up and drop from the airport or not.... and also since I will be spending all my time in Manali can the cab be arranged only for a drop and pick up to and from Manali. In that case what will be the rates is what I need. I am sorry for troubling you so much, but I want to be extra careful as this is the first time I am bringing my parents out with me and I want them to enjoy their trip to the fullest. Awaiting your prompt response as usual. An extra credit to the Solang Valley Resorts team there ...
Your presentation CD was amazing. It makes me long for the day I would be visiting Manali. Great Job there. I really appreciate your customer services. Your prompt calls have made my life very easy arranging things for one of my dream destinations sitting here in Bangalore. Keep it up. (Feeling a bit odd to say this as my sister also works for the tourism industry in UK so I know how much you guys care for your customers, But I guess it is my duty to appreciate for something good I am getting).
I am free to accept any extra discounts for the appreciations that I have given you guys. ;-) ...
Waiting for your reply.
Thanks & Regards,
Srikrishnan |
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Hi Neha,
Hope this mail finds you all in cheers. First of all I would like to thank each and everyone from the Welcom Heritage Solang Valley Resort in Manali and Delhi for making my holiday one of the best ones I have ever had. Thanks a ton for an awesome experience. I am not sure if the same mail will be accessible to the Group in Manali. If that is a differnet Mail ID Neha, can you please forward the same to them also.
Special thanks to you Neha for making my life easier for arranging the trip. This trip was very special and close to my heart as for the first time after I started to earn I had decided to take my Mom and Dad with me. And it was an excellent experience for all of us because of the service that you had provided right from the day we started the trip till we reached back to Bangalore.
In Manali I would like to appreciate Babloo for his superb handling of guests and his contageous smile :-) which kept all of us tension free in our minds. Great Job Babloo and team. A very special thanks to the most wonderful person I met in Manali in your resort. Jhave Ram. He joined us as our guide and had totally touched our hearts and become a great personality whom we would never forget in our lives. Thanks a lot Jave Ram. You have managed to climb the ladder from just a guide to a very good friend and person whom we would cherish for our lives. My mom had asked specially to thank Jhave Ram on her behalf for being such a great person. I appreciate his help a lot for making my parents feel comfortable in a place where they were not even fluent with the language. And hey he was awesome in his Kulvi Dance and songs and flute. We enjoyed every bit of it. Being an artiste myself I can understand how difficult it is to be so talented at the same time so much down to earth. I found a very good friend in him. Thank you very much Jhave Ram. Next in my list would be Murari who was also great in helping us out in the long walks that we had in Solang Nala on our first day. Murari is also a great asset in the making for the Solang Valley resort. (I was rather selfish by asking Babloo to send Murari with me for the next day also. But when I think of it now ... I would have missed the experiences and fun that I had with Jhave Ram for the next couple of days.) Thanks to you too Murari.On the whole, You had made my dream come true in every single way I had thought the trip to be and made my parents very happy. Thanks for all your service and I am sure to continue with you guys for my trips in the future.
Hats off to the entire Solang Valley Resorts Team in Manali and Delhi. Thanks again Neha for all your efforts and the special care that you had taken for my trip. You made my Day.I am not sure if it is right to say this as it is practically not possible but I was totally touched by the kind of simple people I met in Manali. When I left the place on Saturday Morning I left with a very heavy heart. I will miss you all. I do not know if I will get a chance to meet you all again but will always cherish in my memories the experiences that I had with you people all my life. For me this trip was meant from God to make me realise there are still many wonderful people that you can meet and learn from in this World. Thanks to all of you for being just what you all are.
An excellent place that would leave you longing and cursing God for not making you a part of the very awesome Manali. Miss you all and miss you Manali. Stay in touch,
Take Care,
Srikrishnan |
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